Scottish Power owe me £841 from 2015!

[VeryPoorScottishPower]

Scottish Power owe me £841 from 2015! They are refusing to refund - Ombudsman won't help.

They had my meter recorded as a prepayment incorrectly.

I opened a case - they disputed because it was my current Supplier who need to correct it, which they have done now after telling me it was Scottish Power's fault.

The case is now closed but Scottish Power are refuting this even though I have emailed them screenshots of the closed case as instructed by the Ombudsman.

The Ombudsman have said the open another case but that could mean more years to wait for my money.

So, do I go though Scottish small claims court - putting interest onto the claim as they would do to me (YANBU) or open another Ombudsman case (YABU)?

I'm not sure but Scottish power are awful

I hate to be that person but you jumped through the hoops and got nowhere - have you tried getting shouty on Twitter?

You could do better by contacting one of the 'consumer champion' pages. The telegraph and the Guardian have one,The Daily Mail has Tony Hazel who seems to get results. Good luck!

Anna Timms at the Observer is brilliant - get in touch with her!

I recently took a different electric company to court for a larger sum. The process was so easy I wish I'd done it sooner. Following other "correct" channels took ages and got me no where. And yes charge the interest

How about contacting Martin Whatshisface in Money section of Daily Fail (spit) ?

The Judge in the Sunday Mail

I've recently had 2 cases settled by the relevant ombudsmen (electricity and banking) for a total of £1,400. I'd love to know how much people are owed in total. It's not something we hear talked about much.

Thank you, have just emailed Tony and Anna and will write the LBA tomorrow and send recorded in prep for small claims. I am very peeved

Martin Lewis MSE.