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Share your dilemmas and get honest opinions from other Mumsnetters.

... to expect Tesco.com to allow me to make food orders?

8 replies

ifIwerenotanandroid · 30/05/2021 14:34

For a week or so when I book a delivery slot, 9 tries out of 10 the website won't let me put anything in the basket. If I try to look at previous orders, I get error 502. I lost one delivery slot because I couldn't actually do anything with it & so it timed out. The next one, I think I must've just gone direct to groceries after booking the slot, because I managed to finish the order.

This morning I've gone the 'previous order' route & once again anything to do with groceries is blocked off with error 502. I've tried logging out & back in. Didn't clear it. I've tried going back to the general tesco.com page & then to something - anything - on the groceries menu, but they're all blocked & useless.

Has anybody got a way round this?

OP posts:
anothernewtop · 30/05/2021 14:36

Has anybody got a way round this?

Try a different supermarket?

Sorry to state the obvious but it sounds far too frustrating for me, I would move on.

LargeInCharge · 30/05/2021 14:37

I had an issue with Tesco.com so I got the app instead and everything works fine on it.

WhyDoIFeelAwful · 30/05/2021 14:38

Clear cookies?

mariemare · 30/05/2021 14:39

Use private browsing. The Tesco website has a couple of problems at the moment, and turning off everything by going incognito fixes it. The only thing you need to remember is that you'll be logged in in one tab only, so don't go opening additional tabs to look at random products.

GooodMythicalMorning · 30/05/2021 14:44

Is it just the site or can you try the app?

ifIwerenotanandroid · 30/05/2021 14:58

@mariemare

Use private browsing. The Tesco website has a couple of problems at the moment, and turning off everything by going incognito fixes it. The only thing you need to remember is that you'll be logged in in one tab only, so don't go opening additional tabs to look at random products.
Genius! That has just worked & my order is placed. Thanks to you & to everyone who replied.
OP posts:
mariemare · 30/05/2021 15:11

@ifIwerenotanandroid No worries. Glad you won't go hungry after all! :)

VeganVeal · 30/05/2021 15:47

@WhyDoIFeelAwful

Clear cookies?
I'm not sure the OP ordered cookies?
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