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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Help! Shark vacuum.co.uk

8 replies

Axlcat · 18/05/2021 20:43

AIBU to think I’ve just been scammed? I just ordered a vacuum through shark vacuum.co.uk and now it looks like the website might not be legit as it looks like sharkclean.co.uk is the official site. Does anyone know? Do I need to cancel my card and contact my provider?!

OP posts:
Shevvy94 · 18/05/2021 20:50

No OP, I thought the same when I ordered mine. Just seems to be two different site but both belong to shark as I spent a good couple of hours googling.

Axlcat · 18/05/2021 20:52

@Shevvy94 thank god for that! I really thought I’d been done over. Weirdly they don’t seem to have taken the payment and I don’t have a confirmation email so not sure what’s going on

OP posts:
OpposableThumbs2 · 18/05/2021 20:54

When I got mine it was through sharkclean.co.uk
Plenty of other people supply them so it's not necessarily a scam.
You could try contacting the one you think is official through their website or social media to check.

OpposableThumbs2 · 18/05/2021 20:55

Ah cross post. Glad it all seems to be ok.

Shevvy94 · 18/05/2021 20:55

@Axlcat So did I. I was sat panicking for hours. Maybe try your spam box, I remember mine being sent there and it was also from sharkclean the email as well, which confused me more.
They don't make things easy any more!!

Axlcat · 18/05/2021 20:59

@Shevvy94 I felt like such an idiot. Thanks for the reassurance. If I don’t get an email from them by tomorrow I’ll get in touch with them. I’m going to go have a lie down now and do some deep breathing 😂

OP posts:
Axlcat · 18/05/2021 20:59

@OpposableThumbs2 thank you! Hopefully all looks ok

OP posts:
Shevvy94 · 18/05/2021 21:01

@Axlcat That sounds like a fantastic idea! Hope all goes well!

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