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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Debenhams closing down

32 replies

Bloodylovecheese · 14/04/2021 00:46

I went into my local Debenhams today and saw loads of nice stuff I'd like to buy. Having previously been in H & M next door and the changing rooms being open I thought maybe they'd be the same. Alas no...so all the clothes I'd collected from around the shop floor I decided I'd buy and try on and return any that didn't suit. ..but no! Strictly no returns either. How the hell are they gonna sell any of their stock ? AIBU to think this is just stupid? Especially when lots of the stock is winter stuff still.

OP posts:
alltoomuchrightnow · 14/04/2021 23:20

why on earth would a shop that has gone into liquidation accept refunds? Do you not understand the term?

alltoomuchrightnow · 14/04/2021 23:21

I've worked in a few shops that went into liquidations. It's really, really horrible and demoralising for the staff.
You have to keep on being nice to customers when you just want to scream

EscapeDragon · 14/04/2021 23:48

@Billandben444

Nearly everything in the Stevenage store was 40% off yesterday and the queues to pay were horrendous so many don't agree with the OP. It's a liquidation sale basically and I'm very sorry for the staff who've lost their jobs. Oh, the loos were open and spotlessly clean which was a nice surprise.
I was driving past and wondered whether to go in or not. Quite glad I didn't bother then, because standing in a long queue in a mask makes me really twitchy and claustrophobic. I can walk round a shop ok because I can leave whenever I want to, but when I'm having to queue for a long time I start getting a bit panicky.
newstart1337 · 15/04/2021 00:03

You want returns for a shop that is bankrupt/closing down. Are you kidding me lol 🤣🤣🤣

mooonstone · 15/04/2021 00:05

I’m not surprised about this. I swear this was the case before lockdown #3 too as they were already in the process of closing down

Billandben444 · 15/04/2021 06:21

To be fair to the OP, if I remember her post correctly, she was upset that the changing rooms weren't open and was unwilling to risk hard-earned cash on clothes that might not fit rather than their no-returns policy. Oh, and I didn't join the horrendous queue at Stevenage as I decided I could live without the few bits I'd picked up - it snaked round the store and some had full shopping trolleys.

picknmix1984 · 15/04/2021 06:25

People are losing their jobs and your complaining about not being able to try clothes on. Honestly!

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