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Tesco mobile order scare

1 reply

CoolCatTaco · 18/12/2020 12:46

I tried to order a sim only deal for DD for Christmas, she's getting her first phone. Get to the security/credit check part & they ask which of the 5 addresses listed have I been associated with. Well, none, I've never heard of any of them & I've been at my current address nearly 15 years. No 'none of the above' option & couldn't leave the page without selecting one. Checked my credit rating on Experian, all good nothing amiss, same with my bank account. Rang Tesco's who were most unhelpful, the guy argued I could have ignored the question (I couldn't) & tried to sell me a phone. Now I'm worried sick someone has been using my name/details at another address.

OP posts:
Lpid2014 · 18/12/2020 22:10

You get an option of addresses and also an option saying "non of these"
It's like a trick question.
I had the same and couldnt work out all the different addresses, but then I clicked "non of these" and then it progressed to the next stage. The addresses are made up

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