it's nothing urgent but really needs sorting out
i have called this morning after nine waited on hold for ten minutes then been cut off
tried to fob me off with the nurse
wanted an appt during school hours bu have been given ten to four otherwise it would have ben getting on for a month
but last tim i made an appt and i wanted it fr a weeks time i was told to phone back the day before i wanted it as they didn;t book yo in tha far in advance