Posting here for traffic!
Looking for a mortgage savvy person to help claw back some money from the bank!
Basically my mortgage deal came to its end and since 1st Feb we reverted to the SVR meaning my payments increased by £700.
I signed the deal 3 yrs ago and admittedly did not make a mental note of the expiry date. I assumed I would receive letters advising me re the end of the deal but did not receive anything - I was about to call them to make a note of key dates and to discuss renewal options etc.
I have since implemented a product transfer that will take effect from 1st March - the bank are refusing to backdate to 1st Feb because they say they issued 3 letters to my home address providing warning - I did not receive any of these!
Is there anything I can do - I have escalated my complaint but just wondered if anybody had any words of wisdom?
TIA