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AIBU?

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AIBU to ask for money back?

8 replies

WagtailRobin · 02/01/2020 04:57

Long story short is that at around 1am I remembered I needed to pay a catalogue bill, so I logged in to do so. I was paying more than the minimum amount so I clicked "other" to enter the figure.

I thought I had put £35.00 but in fact I later realised it was £350 I had entered.

I have been looking online for hours trying to find what course of action may be open to me, I acknowledge it was my mistake but it was an accident and I really did not intend to pay such a large amount.

Can anyone please offer some advice? AIBU to ask for it back, can I even ask for it to be returned?

OP posts:
missmouse101 · 02/01/2020 05:27

I would phone them first thing and ask if it is possible to have a reimbursement. It's a straightforward mistake. Of course yanbu to try, at least!

MimiCaeger · 02/01/2020 05:30

How much do you owe?

MimiCaeger · 02/01/2020 05:31

If it’s less than 350 then surely they will reimburse

Apolloanddaphne · 02/01/2020 05:32

If you have paid more than you owe in total then they might refund you but if you owe more than that then I don't think you can do anything.

livingthegoodlife · 02/01/2020 07:41

I don't know. I accidentally paid £350 off my credit card bill leaving me with a credit of £300! I really needed the cash but just ended up leaving it and spending card.

I'd try phoning them.

NeverTwerkNaked · 02/01/2020 07:52

How much do you owe?
I think it would be totally reasonable to call and ask.
I did this same thing but as a mortgage overpayment. I meant to pay in a small amount and paid in 10x as much. In the end I left it in there. But I resolved not to do banking late at night ever again!

GiveHerHellFromUs · 02/01/2020 07:57

I think if you owe more than £350 you'll just need to suck it up.

hazell42 · 02/01/2020 08:15

I didn't know catalogues still existed!
Sorry, not the point, I know
Call them, and try, but not sure you can get it back if you owe that much

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