Very - have they always been this crap??

[Igottastartthinkingbee]

Ordered something the other day. Confirmation email states it will arrive by 24/12/19. Great. Check the tracking info, Yodel, they won’t be delivering until 27/12/19 eh?!?!

Contact Very who say ‘err sorry love. We never promised or owt!’ Hmm, me ‘well there’s nothing about an estimated delivery time and you clearly state in big sparkly letters that most small items, of which this is one, will be delivered in time for Christmas as long as orders are placed before 10pm on the 23/12/19’
Very ‘sorry again, but erm tough, we didn’t know Christmas might be busy and all. Taken us by surprise tbh. Does this Christmas thing happen every year then?!’

Ok so not exactly verbatim but you get the idea. Having since seen a stream of complaints about them I’ll be amazed if, one, it arrives at all and two, if it’s even the correct item! Have they always been this crap???!!!!

Well after all that I’ve just had a message to say it’s out for delivery! I don’t know if my complaint made the difference or if it was going to be delivered on time anyway. I’ll update when it arrives!

Well I take it back Very. Parcel arrived today and it is exactly what I ordered.

My order also stated 27/12 however it is currently 5 stops away!

Never had an issue with them. Was told expected by 27th, both parcels were delivered yesterday 🤷‍♀️

Very are always good for delivery I've found.

Clothes are of poor quality and always way to small
To be fair that’s more on the brand than Very themselves?

I've had no problems at all with very and find the delivery fab, returns fab and customer service great! I get money off vouchers frequently! And I find the very brand clothes to be on the larger side meaning I'm still in a size 10.

Clothes are of poor quality and always way to small

To be fair that’s more on the brand than Very themselves?

No, it's not. They will have a team who decides what products they sell. They don't randomly sell things, people are paid a lot of money to buy for big name retailers. If Very are selling shitty quality clothes it's because they have chosen to do so.