To think Ocado should get their act together!
OopsISnappedAndFarted · 30/11/2019 20:38
Had a delivery booked for between 9-10pm tonight. Not only did they take out £17 more than what was stated on my receipt, but the driver just rocked up at 8pm! No text, no call, no postcard.. just turned up an hour early.
I’m usually a die hard Aldi and (don’t shoot me) Marks’ fan, but decided to give Ocado another go. Aibu to think they shouldn’t just rock up without asking first?!
OopsISnappedAndFarted · 30/11/2019 20:47
@PumpkinP that’s shocking! How can they not even apologise when you’re paying for a service!
@imaflutteringkite they actually deliver before taking payment? That’s a bit trusting of them.. @Comradesally I did email about the money, but I think I’ll give them a quick call. Thank you :)
SellFridges · 30/11/2019 20:48
I’ve never had them take the money before the order arrived. In fact, we’ve just switched our banking to an online bank and it’s only now that it’s going out the same day at all - it’s usually a day later at least.
They do sometimes turn up early, but have always called. The times I’ve had to say sorry, not there, they have just said it’s fine and they’d come at the correct time.
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