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AIBU?

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To demand a quicker refund?

1 reply

iguanaa · 28/11/2019 12:49

Hi. Please can someone tell me my rights. I booked to do Rough Runner for 2 people in July, tickets cost me £70. I then got an email not long later saying the event was cancelled as not enough people had booked to do it. They then said we can apply for a refund, so I did. It said this could take up to 15th December to process?? 5 whole months? And when I emailed they have said it can take a whole year to get my refund back?? Is this legal?

OP posts:
Prinny1 · 28/11/2019 12:53

You could start small claims court proceedings, that would probably get you a speedy refund.

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