We got a new cleaner just over a month ago on a fortnightly basis. The first week she turned up ok, the next time she was due to come she sent me a message the night before saying she was sick. So she came the following week instead. Today was meant to be her third visit and she has just sent me a message 5 minutes before she was due to arrive saying her uncle has been taken into hospital. She has offered to come on Saturday morning instead but we'll all be at home then and I don't like having a full house when someone is trying to clean as you end up feeling in the way.
So AIBU to tell her that our arrangement isn't working for us and ask for our key back? I really need someone reliable and whilst I appreciate that everyone gets ill sometimes, she has only turned up for 1 out of 3 visits so far....