To think I'm incredibly thick or Next website is shit?

[Myotherhusbandisgaryoldman]

Why can't I make an online order with a gift card?
Am I just being stupid or do you have to have a credit account?

If you are on a phone you can see the option right below the usual payment button.

It doesn't give me this option at the end

I had this problem you can only use the gift cards in store !

No you can buy online with a gift card, they just make it very tricky to do anything other than pay on account. Their business model must rely heavily on account interest charges!!

Sooooo annoying

Just below next pay option

According to the Help section " Next Gift Card / eVoucher Payment
We accept payment by Next Gift Card and e-Vouchers via SelfServe and by signing into “My Account” and selecting “Giftcard Payment” under the account options menu" So it does look like you have to open an account (or go to a store)

I'm giving up!

This is the only options

Read my last post! You need to open an account or go to a shop!

If you're on mobile, switch to desktop view. I find next always hides options when I'm on mobile.

You need to open a next account

Whatcha buying? I'm just nosy!

I don't have a next account (I have online login but no financial account, no statements or credit agreement) and have this straight away as payment options once I've logged in 🤷‍♀️ definitely no account nor any compulsion to go to a shop

They basically try to force you into a credit account with them, and then charge you for a catalogue that you don't want.

I won't use them any more because of that

OP set yourself up as an online user the log out and log back in, that might change what options you get

I use next online all the time, I've got an online account, so I can teach orders, check out easier etc but not a credit account. I've used gift cards with no issue, they just want you to log in to use a gift card

@LauraKsWhiteCoat
They basically try to force you into a credit account with them, and then charge you for a catalogue that you don't want.

I won't use them any more because of that

I am exactly the same stopped using them due to the "catalogue charge" I phoned them and signed off getting it then they send me the Christmas one as it was a " special" so I got another charge. At that point I had strong words (they refunded) I hate the idea of just how many trees they kill that just gets thrown out.

I hate the next website. I can't even navigate the clothes anymore - they seem to show collections rather than clothes with links so you can buy them. I stopped buying from Next for this reason several years ago when they changed everything. I cannot bear it!! I cannot imagine the frustration of getting through it all and then be unable to pay!! Grrrr!!! I feel your pain!

I tried to use a next gift card to pay online years ago. There was no option to pay this way.

I spoke to them and they said as it was my first online purchase I couldn't use the gift card. Couldn't even reserve online and then go use the gift card in the shop.

It was the first and last time I used next.

It seems such an odd archaic way of doing online clothes selling - the catalogue layout, the insistence on an actual paper catalogue.. it's old fashioned and shit... and preys on people who struggle with debt.

Their website has a terrible layout and is hard to navigate.

I've found this thread so so helpful so thank you!!
I wanted to just say I ended up having to ring Next's helpline to use my giftcard - turns out the reason was because my billing address didn't match the delivery address! So in changing my billing address I was then able to redeem and check out with my 2 giftcards on the website.. Literally just made the option appear
Hope this might be helpful to someone else :)