Today we were moving at a slow speed on approaching a roundabout and the vehicle in front of us slammed on the brakes suddenly causing us to do the same.
We stopped near in time however our car still touched the back of theirs.
We all got out and the driver in front said it wasn't our fault because the driver in front of her had braked suddenly and so she had to do the same and they were at fault, but they had driven off.
We looked at the car and there were 2 small marks that we think could have been us, and a load of other scratches and chips on there that we know wasn't us because of the angle etc.
We pointed out the marks may have been us but also pointed out the ones that weren't and offered our insurance details if she wanted to sort it out however she refused our details and said again not to worry because it wasn't our fault and also the damage was minor and there was already damage.
I think that should have been it and we should have parted ways however my OH then insisted on giving her our number in case she wanted to follow up on the driver that was ahead of us and asked for her to call his phone after he put his in her phone so that we had her number but she didn't do this so we had no contact details for her.
By time we got home we had received a call from her daughter stating that she was not happy with what had happened and stated that although she knew there was existing damage to that part of the car, that there was damage there that was not previously and that she wanted a whole respray either privately or though insurance, despite the driver stating that it was ok, she was happy to leave it.
We have a professional local garage that we always use and trust who also offer us reasonable prices and despite the driver already refusing our insurance details and saying we weren't to blame we decided to offer this as a settlement rather than go through an insurance dispute. We got quotes on repairing just the specific blimps we had caused but the difference in £££ was so minor that we agreed to just offer a whole respray at our own expense.
We called back and the driver answered this time and was happy to go with this and agreed she would take the car to the garage and it would be billed to us.
However later we received a message from the daughter that she was not happy with us choosing a garage we know and wanted to go to a different (100% more expensive, we would be paying at least 3x the cost) garage.
Am i being unreasonable here in thinking we have made a reasonable offer to repair the damage at a qualified garage when we didn't even need to given the driver refused our insurance details in the first place and refused to give us her contact details.
Really annoying as well given the amount of damage that was already present on the part needing resprayed, i do think it was cheeky to even ask for that rather than repairing just the possible damage caused.
Not sure where to go from here. It sounds to me like the driver is happy to let it go, or go with the garage we offered, but her daughter is not happy even though she wasn't present, or involved.
Also do we need to contact the police to report this incident? As i was under the impression if it isn't serious and it had been resolved it isn't an issue - technically with the driver we have come to a solution but the daughter is causing issues
Looking for some outside views as both of our brains are just exploding right now!