I moved into DP's house a few years ago; I've been on the mortgage for about 16 months.
It's a beautiful old Victorian villa that is split into flats; we have the downstairs flat on one side. It's got a basement underneath which nobody uses much. It's got a bit of a damp problem and we have to treat it for mould twice a year; I'm not sure if that's relevant!
I noticed on Sunday that the corner of the hallway outside the bathroom was soaking wet. The carpet has changed colour. It dried overnight, but it smells strongly of outside water; and some new trousers that DP had bought were covered in mud and very wet despite having never been outside.
I braved the basement yesterday and the floorboards appear to be soaked, and the plaster has all fallen away leaving a giant hole. It looks like it's from under our bath. Our bath is sealed and hasn't overflown as far as we know...
Upstairs did have a leak in late Summer last year which ran down our walls and made our ceiling leak, but it was fixed up by insurance. I'm not sure anyone ever checked if it had gone through our floor - our bathroom is tiled, so it seems unlikely?
DP is very stressed about this. I have no idea what to start thinking... Where do I start?! I would rather not involve the building insurance people if it's not to do with the upstairs leak...
Help 