So my husband left the tap running and the sink overflow failed, causing water to leak two floors below. They came and without really looking told us that the sink overglow was blocked. It isnt and there is no way they could know unless they took apart the sink. Now they are trying to charge us £500 for repairs for the leak in two flats.
There could be old leak damage from the boiler leaking too - how wpuld we know what is what?
They are also only giving us 14 dats to pay.
please help - what are my rights?
Qhen the boiler in the flat above leaked, they never came and fixed the leak damage.
Thet also tried to make us pay for our boiler when it leaked even though i found out it was defective. Funnily when I brought it up they never mentioned again.
Hence there is no trust