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If anyone has ordered from John Zack website?

2 replies

HildaZelda · 25/09/2018 11:06

Posting here for traffic.

Yesterday I order two items from John Zack website.

www.john-zack.co.uk/

A couple of minutes after ordering, I received a phone call telling me that the items were out of stock and did I want to order something else, anything I wanted, even something more expensive.
Alarm bells were ringing, so I told him to cancel the order and refund it to my card straight away.
I received an email a few minutes later thanking me for my purchase, then another email telling me that I had been refunded, then another email telling me "Hilda, I proceed you full refund. Realy (sic) sorry"

Then this morning I received yet ANOTHER email thanking me for my business and recent purchases. I immediately replied and got a reply telling me email failed to send as address doesn't exist.

I have a REALLY bad feeling about this :(

Am going to ring my bank now, but have I been diddled?

Anyone else had experience with them?

OP posts:
HildaZelda · 25/09/2018 11:57

Hopeful bump!

OP posts:
Chasnotdave · 25/09/2018 12:39

Sounds like an automatic email which are normally no reply.

I have used them before and had no issues.

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