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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Wilkos- what’s occurring?

1 reply

Feefeetrixabelle · 07/09/2018 18:45

I’m having a bit of a first world problem and it’s petty. Really really petty. But Aibu to be a bit pissed that I paid extra for next day delivery from wilkos and it didn’t arrive. That I’m usually pretty chilled about. These things happen. But what’s pissed me off is that wilkos offered next day delivery knowing they can’t do it. Because their warehouse is essentially fucked following an update. Which they’ve known about for almost a month now.

I just think it’s unfair to take money for something they can’t do and it’s unfair of their store staff who are having to deal with the fall out from them promising something they can’t deliver.

OP posts:
Neshoma · 07/09/2018 18:49

I had this with Clarkes. We went in one Saturday to exchange DDs school shoes due to a fault. We were offered Next Day (free) which I jumped at as we had no other school shoes to wear.

What the assistant didn't tell me is they use Hermes, who don't deliver on Sundays, so Next Day would be the Monday.

Not helpful.

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