Rented a villa with pool in the south of France. Cost £3k for the week.
It was generally lovely - fab pool, view, outside area, garden - but there were some niggles: couple of lightbulbs not working/missing. Loo door didn't stay shut/lock. Plates chipped. Furniture tired. Owner's comms poor. No oven. (It had been removed and we weren't told.) Broken lamp. No BBQ tools. Mountan bikes had been prormised but weren't there. That sort of thing.
I emailed the owner when I got home with the above, asking for some money back, and just had a very snippy email back from him complaining about my complaints and saying he's too busy to reply this week.
AIBU to complain?? That's alot of money and I expected a lot, TBH. And I don't care how busy he is - if he is renting out a holiday home and taking money, surely he should have the time to do the related admin??
Pfft.