I'll try to keep this short. My son started Reception in September and they do an online journal. I think after the first term they gave us log in details for it. I don't have a laptop, the kids had a kindle but it was literally on its way out, so no real use. Anyways, I thought I have the log in details I'll download it before summer, as I did with the staff at his previous nursery. They put it all on a memory stick for me. So I at least didn't lose it.
Anyways end of June I dropped my phone in the toilet and I was so gutted. My mum as a surprise bought me a mac and an iPhone. Excited was not the word. So first week in July I retrieve the letter to access his profile, they have a time out period, I needed a new letter. So last week Monday I stated I'd need a new letter, assured I'd get it by Tuesday morning. Asked said I'd get it that afternoon. Said she was too busy. Didn't ask on Wednesday as I didn't want to become annoying. Thursday morning she saw me and said she'd give me the form that afternoon, ex collected and when I enquiried about a form he stated there wasn't one. I asked Friday morning, she said I'd get it in the afternoon. No form. So Monday comes around again and she states she was so busy last week, she didn't get her ppa etc. Again no form in the afternoon. She sees the disappointment on my face and says she'll stay behind to do it. This morning I get the form, yay I think. I go home, sign up, it goes through, it then sends me an email to confirm my address and says they've sent the school a message and once they confirm I can access his profile. After a couple hours go past I call the school and ask the receptionist to confirm my application and she seems confused and says she'll ask his teacher and will call me back, she calls me in about an hour and says the teacher says she'll do it. I thank her. I get to school, I thank her, I say my goodbyes and she promises she'll confirm my application, she says it'll only take a few seconds. I'm happy. It's now 6pm no confirmation email so I can't access his profile and it will be deleted over the summer. I just feel disappointed. Everyone just assumes everyone has a tablet or labtop and that isn't the case. So aibu to be disappointed or is it my fault it's gone?