Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think EDF should get stuffed

13 replies

Worzil10 · 23/07/2018 09:55

Bill not due for another 3 days was getting a number constantly call me found out it was EDF then got text message off same number asking to call them.
Called the number was automated payment line telling me my balance offering to take me thru to psyment.
I did make the payment and now the calls have stopped wtaf.

OP posts:
specialsubject · 23/07/2018 10:30

I wonder if that is actually EDF?

Stefoscope · 23/07/2018 10:34

Sounds unusual. Have you tried googling the number to check it's legit?

Happygummibear · 23/07/2018 10:36

Sounds odd. I am with edf and don't get calls from them.

Unless you are behind on a payment l?

Have you logged into your online account to see what is going on and if the payment is showing?

Pippa12 · 23/07/2018 10:58

This screams scam... I'd ring the bank pronto!

Worzil10 · 23/07/2018 14:19

Definitely edf

OP posts:
Worzil10 · 23/07/2018 14:20

I got payment receipt by text also

OP posts:
Worzil10 · 23/07/2018 14:22

I thought maybe they are been vigilant with me because I was few days late with last one. However bearing in mind that I have only recently been with them so no ongoing late payments.

OP posts:
PattiStanger · 23/07/2018 14:25

I've been with. edf for ages and they have never contacted me, sounds dodgy to me. How do you normally pay?

Bombardier25966 · 23/07/2018 14:27

Have you not got a direct debit set up?

As you've had a problem paying in the past this is them giving you a subtle nudge to pay on time. And it worked. I don't see the problem.

Glumglowworm · 23/07/2018 14:29

I have a prepayment meter with EDF, at one point last summer I was suddenly inundated with calls and texts from them while I was at work, panicking that something was wrong, I called them “oh well you hadn’t topped up for 6 weeks so we just call to check everything’s ok” “I topped up three days ago.” “Oh... oh yes I can see that”

idiot company

Seniorcitizen1 · 23/07/2018 14:37

I get emails fro npower asking me to send a reading by a certain date and then reminder emails and then an email just before due date to say I will have an estimated bill. I send reading on due date and then get a bill a few days later to pay by end of this month and 2 reminder emails since. I just ignore but I am thinking of complaining - they either want the reading/bill by a set date or they don’t

Worzil10 · 23/07/2018 15:36

I went on live chat and they confirmed they had received payment. Didn't give any real reason for the calls.

OP posts:
Worzil10 · 23/07/2018 15:37

I am on paper monthly billing then I either pay over the phone or online.

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread