Cleaner charge problem...what would you think?

[achoocashew]

I asked on a local facebook page for a new cleaner as my previous had to stop due to sickness. Several people volunteered and recommended others and i contacted a lady, lets call her Tina. I wanted a good going over of my kitchen, inside and outside cupboards, cleaning tiles and scrubbing floor etc plus all the regular stuff.

This was the conversation we had on messenger:

T - Hi, I can help you, I have my own cleaning company, I’m fully insured and supply all the equipment ... I charge £20 an hour and there’s always two of us x

ME - Hi, thanks for messaging me. Were you talking about the one off clean or regular cleaning?
Can you supply references and are you dbs checked?

T - We can do both? Yes dbs checked and I can ask my old company for a reference as I don’t have any regular ones

M- I meant do you have other people you clean for who I could just have a quick chat with?

T -Yes sure I can give u a number for one ?

M -Great. And when could you do the deep clean? Two people for £20 ph? I'm not sure how long it would take tbh

T - So if we do 4 hours it would be £80 ( an example) I’ve just said to my customer u want a reference and he said you can call him now if you want to his name is Andrew and his no is ‭xxxxx, can do it for you on Friday?

M - Thanks. Friday is about the only day that isn't good for me! Could you do another day?
I have space on thursday at 1.15pm ? U have probably heard this so many times but we are very reliable, will do a brilliant job for you, I invoice at the end of each month so u can either pay, cash, cheque or into my business account.

M -That would be great, thank you. Would you want to pop round so you can see how long it might take or just see on Thursday?

I can pop round tomorrow ? etc etc arranging times.

She popped round a couple of days before, looked at the kitchen to see how small etc, looked at the other rooms . Tina and another lady arrived at 1.10pm today and left just after 3pm.

How much would you expect to pay?!!! She has popped the invoice through my door and i was a bit flummoxed! I'll get to the AIBU when i tell you what she asked for!

£40.

I’m guessing she’s asked for £80?

Should be just short of £40. Has she tried to charge £80?

I would think £40 unless I am being stupid.

Presumably £120? £20 x 2 people = £40 x 3 hours = £120

I would have thought £40 but suspect she might have meant £20 per hour per person, so did she charge £80?

Oh sorry, 2 hours not 3! So £80?

£40 for just short of 2 hours as she quoted £80 for 4 hours.

Well I'm going to state the obvious and say £40

2 hrs max

Is it a CF invoice? - In which case;

I guess £100 - £20 for the first meeting and then £20 per hour each for 2 people for 2 hours-or part thereof /

Probably £40 - £20 per hour for the two hours cleaning. But I'm assuming it was more?

Did they ask for an arrangement fee or consultancy fee or anything? You said someone came round to look at the house first so maybe they've charged you an extra hour for that?

Sounds like it would be £40 to me, providing you had agreed to a 4 hr clean I.e x2 people for 2 hours.

£40 but I’m guessing she’s charged £80
£20 x 2 hours x 2 people

Cf

I imagine "Andrew" is her husband, btw.

£80

£40

£40

£40!

40....but please don't keep us in suspense much longer!!!

£80

Were you there while they cleaned? I am guessing she has charged for 2 people at £20 ph each for 2 hours plus travelling time? Say £120:00

Has she charged 20 ppph?

The suspense is killing me .
It won't be £40 otherwise there wouldn't be a thread lol

come on you have to tell us