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Share your dilemmas and get honest opinions from other Mumsnetters.

I'm done with Boots (the shop)

106 replies

Tempertamtrum · 18/04/2018 18:30

Ahhh, annoying lunchtime visit to Boots. Told prescription would be five minutes. So I tried to find No7 Gradual Face Tan - couldn't find it and No7 assistant would not help because No7 self tan not next to her.

Went back to Pharmacy - stood there for extra ten minutes asked pharmacist twice (who was VERY BUSY stood in front of my bagged and ready order) who said wait due to needing signature - so told her will come back tomorrow.

Pharmacist then said she would need to put note on ticket - I asked why not just sign it? Which she did!

This isn't the first time such weirdness has happened to me in Boots - all other Chemists I've used are not so odd. I have repeat prescription so regularly use (mainly friendly in store) Pharmacies without any bother.

Anyone else have such annoying encounters in these places?

OP posts:
Weezol · 19/04/2018 15:06

Beyond They could have asked for id then couldn't they? Or you, know atually having a quick chat with me away from the queue like any other pharmacy does.

starfishmummy · 19/04/2018 15:56

Thing is where I am the largish boots I use is the best!! Started using it when d's was born- he's disabled and its the only one where I can guarantee parking. Over the years we've developed a good relationship with the regular pharmacists. Otherwise there's a small boots (took over a.small.independent) and Lloyds neither of which I rate.

Bagadverts · 20/04/2018 20:06

Just balancing my previous comments. Went in for a prescription that could only have been sent electronically late Tuesday/Wednesday morning and Boots had it ready at 5 on Thursday. They were also able to dispense another prescription within the 15 mins they said even though it was pretty busy (6pm)

BeyondThePage · 20/04/2018 20:34

@Bagadverts that is well within the bounds of easy though.

Here the customer would come in after leaving the doctors' surgery 10 minutes ago, say they had an electronic script on the way, we would pull it from the system and make it up whilst they wait. 5 min job if they were first in line.

GrannyGrissle · 20/04/2018 20:46

Two Boots Chemists in my tiny town. Both UTTERLY incompetent and utterly useless with prescriptions.

The80sweregreat · 20/04/2018 20:56

I don’t know how they keep going!

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