To be furious at M&S

[user1471517900]

This morning.... Your flowers are on the way!

Quarter past 4 - oh actually sorry, they're not. And we aren't going to bother. Here's a refund and a tenner for that inconvenience. Obviously all your shops will be shut now but we will send a generic reply from an address you can't reply to.

AIBU to be slightly peeved at this.

Someone else posted this earlier.

I wonder how other people they've pissed off today?

M&S suck. Too much like Are You Being Served. It's had it's day.

Yeah I just replied. Will report this and post on other one.

Have worked for them before. It's what they get for using terrible delivery companies. The amount of arguments I had with them was unbelievable. Did say they deserve to go bankrupt in 10 years if they don't change from the bad delivery, bad clothes etc. They have just under 2 years left from my prediction, hope I'm wrong because they used to be good. Would be good if they could change it around.

I ordered M&S flowers in Feb for my mums birthday, only 2 months after dad died so a difficult one for her.

They were rubbish! 100 stem bouquet, a few never opened and the rest were dead by the 5 days they say theyre guaranteed for. Next time I'll give her the money and she can buy some from Aldi they last better!