hairdresser problem - who should put right?

[DatingLife]

Simple problem.

Hair coloured. Fancy London salon.

Colourist did exactly what I asked her not to do ffs.

Seeing as I was unhappy, she agreed to correct it in the future, before I left the salon.

Actually, it will be hard to correct in realitly . It was better before . I could have done a better job at home.

However, if I take her up on her offer - should I accept her as the person to "correct" it? Seeing as she was the person who got it completely wrong in the first place. I made things very clear at the time.

Don't know the protocol on this. Thanks.

I would have no confidence in her doing it
What has the owner said or are they the owner ?

No way let her do it again. Speak to the manager about what went wrong and ask for a refund if they won't refund then ask for their best stylist. Hopefully it won't be her!

Did you pay? Are they expecting you to pay for the correction?

I would expect a refund, plus a corrective treatment done by a more senior stylist

If you were clear about what you didn't want they should have corrected it before you left.

Just curious but what did you want and what has she done?

Did you pay when you left? I'd want an alternative person at the salon to fix

Thanks all.

No, she was not the owner.

I think I will follow suggestions here and ask for manager or more senior stylist to correct it.

I hate confrontation.

She was a nice girl.

But what a waste of my time and money plus hair fiasco.