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Dfs - help?!

3 replies

littlebunnyhophophop · 15/01/2018 14:01

So applied for a new sofa on finance through dfs website last night order tracking gives me this (already gave them card details for deposit so no idea why they haven't taken it)
Does anyone know whether I've been accepted for finance if I hadn't sure it would be asking me to pay £1000+ rather than £78 completely confused!

Dfs - help?!
OP posts:
Yecartmannew · 15/01/2018 14:06

Looks to me like you have been accepted. It tells you order value is £1558 but payment due is £78.

They probably haven't taken it from the card because they need you to make the payment as a way of confirming you have accepted the credit agreement? maybe?

MickeyLuv · 15/01/2018 14:13

I had a sofa from DFS 123 months ago and received a separate text message to sat that the finance had been accepted.

That being said, it does look as though the finance company have transferred the payment over although why it is £78 short I'm not sure Confused

littlebunnyhophophop · 15/01/2018 14:17

I've just called them apparently no decision has been made yet and the £78 didn't come off last night for some unknown reason I've to wait until the decision is made before I pay deposit which sounds safe thank yous!

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