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AIBU?

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Drive thru cafés

6 replies

CalpolandCoke · 03/01/2018 08:24

So I've just queued for ages INSIDE a well-known coffee shop for a latté and a toastie. Hardly anyone in the actual café itself so I thought it'd be a quick turnaround. But the drive thru customers are being served one after another. Boom, boom, boom. Who should get priority? I know there are time targets for the café to reach as there is a computer screen above their till which tells them how long the car has been waiting etc...but what about the old skool customers?

OP posts:
Sunnysidegold · 03/01/2018 09:09

You would think they'd have someone on the main counter wouldn't You? My pet peeve is someone answering the phone instead of serving the customer at the counter.

Jaygee61 · 03/01/2018 09:17

It always amazes me in places like Starbucks and Costa how long people,, myself included, are prepared to wait to get served because it takes so long to make a cup of coffee. Customer throughput is appalling in these places.

Singlebutmarried · 03/01/2018 09:38

Pain in the arse. There’s one at a motorway services near us and the queue for the drive thru regularly back up out of the services on to the main road. Which is all kinds of fun.

KanielOutis · 03/01/2018 10:47

There’s a drive thru Starbucks being built opposite my house. Next to a drive thru KFC. I expect the cars will be served quickly because it will be a nightmare for surrounding traffic.

fairgame84 · 03/01/2018 10:55

We've had a drive thru costa built in our town and I always wondered how it works since it takes forever for them to make a drink. I've never seen a que for it so either they are fast or nobody uses it.

honeyroar · 04/01/2018 09:06

I always find it strange that the drive in ones have a cafe attached. Some motorway services I use have them without a cafe and they're better (cafe in the main services building too). I do like them - much quicker when driving, it's just unfortunate the ones I pass are all Starbucks, I'd rather not use them!

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