So I've just queued for ages INSIDE a well-known coffee shop for a latté and a toastie. Hardly anyone in the actual café itself so I thought it'd be a quick turnaround. But the drive thru customers are being served one after another. Boom, boom, boom. Who should get priority? I know there are time targets for the café to reach as there is a computer screen above their till which tells them how long the car has been waiting etc...but what about the old skool customers?