To think this is really shorty of Groupon?

[HelloMyNameIsNino]

20% off code added to restaurant deal.

Get to checkout page and log into PayPal, click payment and strange page comes up saying there is an error.

Click 'back and try again. Same error.

So click back again and amount still says '-20%'

So I click 'pay by card' fill in and payment accepted.

Only receipt says the original amount (No 20% off applied)

So I go to the live chat and he says I've got 3 orders. First 2 pending because payment didn't occur and the third time the code wasn't applied because I used it the first time and it's a one time code

He said he can't refund me as they Don't do part refunds

But as a good will feature he will credit me £4.60

So basically they say '20% off but then don't take it off then only credit you the amount so you have to spend with them again??

Nope this is wrong ! Email them again with all transactions (as in copies) and say what you've just said. They're taking the piss x

Do you have a banking protection on your computer? We constantly have issues with PayPal because of that

Groupon are awful with awful awful customer service. I would never buy anything with them again bitter experience

How much is the 20% worth? If it is a minimum amount could you chalk it down to experience and never use them again?

Groupon charged me twice for a deal, once at full price and once at the reduced price I was expecting to pay. Used the messaging service, explained situation. The guy said he'd credit by Groupon account, I explained this wasn't acceptable as they'd illegally taking the money. He refunded immediately. Had to push but took less than 5 mins.

Groupon are a shitty company who don't give a fuck about their customers. Both my own experience and hearing horror stories from an employee.

They tried to rip me off. I went to book, there were no dates left even though it was 2 weeks (or whatever) before the deadline, they said I should have booked earlier, I told them to go fuck themselves (well, not exactly!) and they insisted on giving a voucher. I had to escalate to get money back. Took hours on the phone a lots of stress. I've not used them since.