To not know how to use Twitter?

[Cakeorchocolate]

No clue how to use twitter. But need to use it today to try to get a quick response from a company whose website isn't working right.

Anyone feeling nice enough with a few free mins to give a quick idiots guide please?

Create an account. Search for the company's name (if it's large company like Tesco or Argos then it should have a blue tick next to the account name; this tells you that it's genuine). Open their page, and click on "Tweet to". Now you can write your message. You have a maximum of 140 characters. If you need to use more then use Facebook, email, or split your message into several posts.
When you get a response, it should show up in your Notifications.

Remember not to give any personal details as this message will be public.

Ed Balls!

Thanks.

Have managed OP? if not I'm around and happy to walk you through.

Yes I think so thanks Vlad. I think the website's working now anyway so got the info I need. Thanks.