Am so right now.
Land of Leather - ordered a suite last weekend - it was a store ex-display model, but when they checked they had a new one in stock.
So we ordered the new one (over telephone). When DH went in to pay the balance the order form said burgundy, but we had ordered dark brown. The girl behind the counter said that they had ordered dark brown, that was just what came up on the computer.
We checked 3 sodding times, on different occasions before they delivered it that they had ordered dark brown and 3 times they said that they had. Even the warehouse checked.
When it arrived, guess what - the bloody thing was burgundy.
Eventually they delivered the right one, only for the bloody 3-seater to collapse on one side, because the internal bolts were not fitted properly.
And they scraped the wooden foot on the doorpost and it needs touching up.
Today - having a new carpet in DD's room. At 9.30 the store manager phones, 'Mrs. Jones - there's a hole in the middle of the carpet that arrived for you this morning.'
WTF?
What is wrong with people? Not even a bloody apology. Am f-ing well fed up with waiting around for people to do their jobs properly. Will now have to wait in another day just 'cos some stupid twat somewhere didn't notice a f-ing hole in a piece of carpet. And also wait for a bloody furniture 'technician' to see whether our new sofa can actually be fixed.
AAAAAAAAAAAAAARRRRRRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHHHHHHH!!!!!!