My daughter doesn't look like the drawing... The 'baby' in the drawing, doesn't exactly look like a baby - more like a grumpy teenager! 
I'm not trying to be mean to the artist, but I don't know what else to say. Would you just pay? I know she spent a lot of time on it :( she also tried her best to fit it in for a certain date (which she did!)
Bless her :(