DD(5) has been wears her new startrite school shoes since last Monday. She complained about them hurting today and I saw that oval patches of skin just under 1cm across had rubbed off the top of both little toes, and a smaller bit off a big toe. DH took her back to the shop and they said they fitted. I got DH to (politely!) insist on a refund since it seemed clear to me that they can't possibly have fitted. WABU?