Currently having our house renovated and found out today our builders have thrown away two sets of brand new blinds and a pair of lovely full length curtains in a discontinued fabric I absolutely love and have had for about 12 years.
For some reason, they thought we wanted them thrown away - they fully admitted they have made a mistake and said sorry. I think they got confused because I said throw away the old black-out blinds in another room and they for some reason thought I wanted all window coverings thrown out.
I told them I was pretty upset about it and told them I will have to deduct cost of replacing them - which will be about £1,500 (this is pretty conservative) - from the amount I am due to pay them (about £85,000). The building costs are way over what we thought they would be and we are already borrowing hugely to pay for it so it's quite a bit of money to us (although even more to them...).
Now I am feeling really guilty about asking that much from them... They are two super nice Bulgarian guys who work very hard and I consider them my friends (they did my old flat as well).
Do you think IABU in deducting the money? Or do you think it's OK?