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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should I ask for the money back?

7 replies

HitsAndMrs · 10/05/2016 08:19

My DD attended a nursery which was funded partly by an education bursary and topped up each month by me. I paid a deposit when she started.

She has now left and there is an over payment. I want to ask for this money back but the nursery don't answer my emails when I enquire and I am made to feel maybe it's being cheeky to ask.
Aibu to ask for it back?

OP posts:
StillDrSethHazlittMD · 10/05/2016 08:27

How much are we talking about?

But who has overpaid? You, or the organisation that has paid the bursary? Personally, I think if you've been getting your nursery part-funded I'd be very grateful and not try and claim back what is partly not your money.

Smileysunshine · 10/05/2016 08:29

Go there and ask in person, my nursery gave a full refund with no lip curling or embarrassment.

leelu66 · 10/05/2016 08:48

Still

Why shouldn't the OP get a refund for the amount she overpaid? Confused

Why should the nursery keep her money? They didn't give OP the bursary.

The bursary and OP should both get the amount they overpaid by.

StillDrSethHazlittMD · 10/05/2016 08:52

But lee how do we know the OP overpaid? The bursary could have sent through an incorrect amount of money and they have overpaid.

leelu66 · 10/05/2016 09:08

But then the bursary should get the over-payment. The nursery shouldn't just keep it.

Who ever overpaid should get the money back.

StillDrSethHazlittMD · 10/05/2016 09:12

And maybe they will. We don't know who has overpaid, which is why I asked the question.

HitsAndMrs · 10/05/2016 17:30

The bursary was supposed to pay for it all but partly up front, partly in arrears; the nursery wouldn't take monies in arrears so I had to top it up each month. The over payment is because I paid in between so it is my money. I've spoken to the bursary team and they said they have just paid what they owe.
The nursery still won't answer my emails . Confused

OP posts:
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