That some of their photo books can't be created in-app or on their mobile site/ can only be created on a PC or laptop! I've spent over £50 on photobook credit and now can't work on the sodding thing during my 'spare' time (ie on the train on way to work!).
We have no laptop and one very slow, crap pc which I'll have to beg a go of from dh (is his for work). Also is noisy and next to youngest (non-sleeping) toddler ds, so come the evening we're terrified of waking him, ha.
Their advertising is all 'ah, order a photobook, it'll be so easy' and it's SO FAFFY. Took me DAYS to upload all the photos I want and then half of them are missing, I just don't know which ones. So I'm having to scroll through hundreds of pics on their website and on my phone to try and compare and see which are not there. Terrified of missing favourite ones of the dc :-)
I know, I know, it's a real 1st world problem (and probably of my own devising) but - ddaaaaarrrggghhhhh!!