They have two small function rooms. I hired one for my daughters party the week before Christmas. Offered to pay before the event - "no no, just pay on the day". Attempted to pay on the day - "the woman who takes the payments doesn't work weekends". Went in the first business day after Christmas and paid with my card.
Got a letter late January to say the balance was still outstanding. Went to the library - "we send the payments to the council, its them thats chasing you, we cant get into their system". So I called the council - "we have nothing on our system to show youve paid".
Emailed the lady at the library I made the bookings with, who assured me she would send the paperwork over and confirm I had paid.
Just received another bloody letter. This time saying final notice/failure to pay means court etc. Im fuming. The first time round I assumed admin error which is understandable. Now im just pissed off.
Have emailed booking lady again and explained and insisted she deals with it and cc's me in so I know. Out of Office till tomorrow 《growls》
Called the council to explain and basically say Im not paying and they are to contact this lady at their library who will confirm.
How bloody shit do you have to be on order for this to happen? Once, fine. Twice, they hired the wrong people.
and breathe