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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To ask if interflora are any good?

24 replies

cariadthebaird · 28/09/2015 14:35

Want to send my parents some flowers but have heard bad things about interflora... Been having a google but just not sure who to use. I'm really worried the flowers will be nasty and I won't know as my parents are too polite to say and wouldn't want to hurt my feelings! Anyone have any recommendations? Sending you (virtual) to say thanks

OP posts:

PeanutButterFiend · 28/09/2015 14:39

My DH always uses interflora to send me flowers on birthdays/anniversaries/when he's grovelling etc, and they've always been beautiful some have lasted longer than others - I got a huge bouquet of roses with chocolates hidden in it on Valentine's Day and they lasted 2 weeks, but then again I got an arrangement in a massive teapot for my 21st not even a week ago and they are looking a bit limp but all in all, I've always been happy with them

OllyBJolly · 28/09/2015 14:40

You won't know - that's the problem. It's anonymous -they'll have a local supplier to whom it will just be an inter flora order.

I always call a local shop. Ask what they have in store, tell them what the occasion is and ask what they could do for my budget. I think I always get a better deal that way - and the store gets more of the cash rather than a third party.

squoosh · 28/09/2015 14:41

Interflora is very hit and miss but the main thing is that you'll get much more for your money if you order directly with a florist local to your parents.

So by cutting out the middle man you'll get a better bunch of flowers and may well get a speedier service too.

LadyLonely1 · 28/09/2015 14:47

They are very good with delivery but have always had a problem with how quick the flowers die off. I agree, search for the local florist.

MaxPepsi · 28/09/2015 14:50

Depends on the florist they use. Some local to me are interflora registered and are pretty shit, whereas others are fantastic.

I second/third/fourth what everyone else has said to try and find a florist local to your parents - a lot of them have Web/FB sites these days.

kittykarate · 28/09/2015 15:17

I've had variable experiences with Interflora, it totally does depend on the local florist.

One of my friends sent me some sunflowers from Tesco, they lasted 6 days after delivery.

RockNRollNerd · 28/09/2015 15:28

Generally I've found them to be fine, the only bad experience was once when they failed to deliver flowers to a funeral of a close family member - to be fair they were extremely apologetic about that one. I agree though that if you can get a local florist to do it you'll get much better value for money and service - I tend to do that wherever possible.

tobysmum77 · 28/09/2015 17:16

They've always been fine but very expensive.

laffymeal · 28/09/2015 17:18

I've been using moonpig with great results.

SeamstressfromTreacleMineRoad · 28/09/2015 18:10

I've sent (and received) several lots of flowers using Next, and they have all been beautiful and lasted very well.

sproketmx · 28/09/2015 18:11

I've used intrrflora before and they were great. It was actually sympathy flowers rather than happy ones and I just felt like they did it with dignity. The delivery guy knew that it wasn't a celebration and didn't treat it as such. Which I have heard has been done by other florists

CaptainHammer · 28/09/2015 18:15

I've used them twice, first time was perfect but the second time the flowers were awful. On the plus side they were quick to refund!

I now always Google a decent florist near and ring them to order.

Bakeoffcake · 28/09/2015 18:16

I wouldn't use inter flora as you do t know exactly what you're going to get.

M&S flowers are great.

thenewbroom · 28/09/2015 18:19

My MIL sent me some once. We have beautiful florists where I live and the inter flora that turned up was foul - really old fashioned and cottagey (not her fault!). I now always google for a decent looking local florist instead.

thenewbroom · 28/09/2015 18:20

I always ask for them to send me a phone snap of the bouquet as well - doesn't take a moment and they are always happy to oblige!

BikeRunSki · 28/09/2015 18:27

YY to Googling for a local florist.

I have also sent DM some flowers from Bloom and Wild, which have been fabulous. She got a 3 month subscription for Christmas and every bouquet was gorgeous.

PinkSparklyPussyCat · 28/09/2015 18:59

I used them once and they lost the flowers and took weeks to refund me. I'd never use them again. On the other hand Next are brilliant.

MrsMummyPig · 28/09/2015 19:09

I'm not sure about the flowers but my daughter had a bunch of birthday balloons delivered early in August and they are still around 90% inflated. I've never known helium balloons last so long.

tickleyourpickle · 28/09/2015 19:41

I own a florist, and I'm an interflora member.
Interflora are expensive and will send the order to a local florist who will send your order to your parents. The florist would have to put the specific stems of flowers into the arrangement that you have ordered.

The absolute best thing to do is contact a florist that is local to your parents and order directly through them.
You will get way more for your money and will be supporting a local business (who would otherwise only receive less than a third of the order value if sent through interflora)

Thumper77 · 24/12/2019 11:19

I recently ordered some flowers with interflora never again. Flowers received did not look in any way like the ones on the Internet fewer flowers. Untidy arrangement not worth the money at all

justcly · 24/12/2019 11:22

M & S flowers are lovely, comparable in price and free delivery (if, that is, you aren't boycotting them for the fitting rooms thing).

SavingSavior · 20/10/2023 16:48

Saw this post (i know it's old but thought id update it) a friend of mine left Interflora about a year ago so i thought id post what i know.

1.) Average cost florist gives to Interflora per order is £15, so your £40 bouquet is now £25.
2.) All products used must be bought through Interflora, flower food, box,Kraft paper,ribbon,wine,chocolates and so on.
3.) There are loads of these "Middlemen" out there taking a cut off the florist for doing next to nothing, so i would suggest go direct and get more for your money.
4.) Wholesale flower costs fluctuate weekly, but prices stay the same on Interflora's website. And if the florist wishes to substitute a flower they have to ring up or message and ask if they can.
5.) All flowers must be marked off by a certain time of the florist loses money in way of a fine.

I just said it is like Intefterflora running the shop but with no financial investment, and they were just employes to Interflora.

Technically the customer is Interflora's so you will get some florists cut corners to make more of a profit. And i think this is why you are seeing poor quality. And don't listen to Trip advisor and some others as these are and can be faked. Here are a few i found of REAL reviews. Hope this help's make your mind up.

https://www.resellerratings.com/store/interflora
https://www.complaintsboard.com/interflora-uk-b158388/reviews
https://www.sitejabber.com/reviews/interflora.co.uk
https://interflora.pissedconsumer.com/review.html

Interflora Consumer Verified Ratings & Reviews

Find the best stores, Read Real Customer Ratings and Write Reviews

https://www.resellerratings.com/store/interflora

Mercurial123 · 20/10/2023 16:53

I always use Appleyard. So much better than Interflora.

Mercurial123 · 20/10/2023 16:54

Zombie post from 2015 🥱

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