To write a scathing review on this Carpet cleaners Facebook page?

[BoredAdminGirl]

I am absolutely livid.

Got in touch with this guy via Facebook last week who advertised his carpet cleaning business. Asked him if he could come last Friday, sure - no problem but he wouldn't be able to come until the evening.

4.30pm and he messaged me to say he was unable to do it. Ok.

His message is this:
"Hi really sorry im not gonna make appointment tonight i can do tomorrow or monday if thats any good"

I agree to have it done the next day and ask him what time he can do it, he replies with :

"Late afternoon sometime"? I am slightly irate at the vague time he is giving me and ask if he can text me an hour or so before as what with it being the weekend I may have plans. He sends me a "thumbs up" via Facebook messenger.

So time ticks on and he doesn't show up.

I don't want to give him a review as he has my address and I would be paranoid (I am moving next week though). I just want my fucking rug cleaned!!! The dog I was dog sitting for has pissed all over it.

My DP went and messaged him on FB AGAIN to book him which I was really pissed off about, no apology given.

Well he was due to come today at 11.30am and cancelled at 11.

I am beyond angry especially seeing him advertisign his business on FB. WIBU to comment on his advertisement with this story?

I wouldn't waste any more time on him. Can't you just find someone else?

That's the thing, there doesn't seem to be anyone else in our area!

I wouldn't think it unreasonable to give your feedback on fb. You run the risk of it being deleted or getting into a public argument as he doesn't sound very professional.
If you do comment, keep it factual and without emotion. Hard when you are angry though

You could, but he would probably just delete it so it might make more sense to find out if he advertises anywhere else which is controlled by a third party and post there.

not much you can do about him but have you looked at hiring a rug doctor they are really easy to use dirt cheap and you usually pick them up from your local asda

Go to Morrisons and hire a cleaner there!

Local supermarkets hire out carpet cleaners now.
Could you do that and do it yourself?

YANBU. I'd want to give him negative feedback too - how annoying! - but agree that it could be risky when he knows your address etc. Agree with advice to find a third party website and diss him there!