Ds on gap year with zero contract hours job .
He had two weeks off . One with group abroad then a festival .
His work rang on thurs asking were he was !
They gave rang him in Spain to say he isn't entitled to holidays and that he can't go to the festival next week .he had pre arranged it all and it was confirmed by e mail . They said they didn't get it . All different managers. He had to screen shot a copy of the agreement to one of the managers.they sound like they don't know what they are doing .but have affected ds holiday with daily calls or e mails.
We saved to give him this holiday it was his 18 th present .
So upset for him .
I know he's a man now in some ways but I'm so cross .there seems to be several managers there so going to talk to one wd not do anything . It seems very poor communication and possibility of sour grapes towards my son as it really has been freq contact . My son was worried and didn't feel able to ignore the call and e mails .
Is there anything I can do except. Rant and reinforce to him it's them not him ? He had been looking forward to this for a year !!!!