BT phone and broadband!!!

[HereIAm20]

AIBU to expect that if i give 4 weeks' notice of a house move to a city location BT should have me up and running on move in day and I shouldn't be sat here a week later with no landline or internet! It's 2015 Ffs!

[LIZS]

Ha ha . Good luck with it! We were left with no phone or bb for over 2 weeks when we upgraded and they left my elderly dm with no phone when she moved last year. Quickest response from bt is via their fb page.

[VulcanWoman]

Yeah, it's ridiculous, I've changed to Virgin recently, do you have a mobile with internet.

[travertine]

They are a shambles. After no Internet because we were wired up wrong and two engineer visits they charged me for (no phone records stating they won't charge me, how convenient) I still have 1 phone point working out of three and the world's shittiest Internet. I can't go anywhere else and they just don't care. Shocking company.

[londonrach]

At least you getting broadband now. Bt never managed to get our broadband to work. Good luck at your new place and tbh for them one week is quick!

[ShimmeringCobalt]

BT have just quoted us £1000 for all the work to install a phone line and broadband.

I can't understand it as we live in the town with lots of other houses around us!

I wouldn't have moved if we had known we'd be stranded without a phone line or the Internet.

[Offler]

[email protected]

Email his office and they'll get it looked into.