Unsupervised softplay kids

[dadchris]

My 5 year old son was punched in the face by an older kid twice his size at soft play today, he was hit for no reason and hard enough to cause a bruise/swelling...

When I looked around to see their parents' reaction there were none, the softplay manager/owner said they are a "gang" of regular local kids who turn up evey week by themselves without being supervised by anyone.

I am amazed that the softplay allows them to play all afternoon without an adult being part of their group (the owner reckons the oldest one was 13, there were at least 6 kids, the youngest being 1 or 2ish...)

Isn't there a requirement to have an adult present and if so, who could I report the softplay to before a child is seriously injured?

Does a Soft Play area actually need a license? They must need insurance though surely and doesn't that insurance have to be displayed? Just another thought, do the people that work there have to be CRB checked?

www.playproviders.org.uk/legislationandstandards

It's an health and safety issue, the council can point the op in the right direction to make a complaint.

My local council has a department that helps businesses develop safe practices by providing advice and enforcing legislation.