DS has prescription formula for CMPA. I always put the prescription in before I open my last tin as it has to be ordered in, but usually arrives the next day no problem. But I just like to make sure I don't run out in case there is a delay.
Anyway, I put the prescription in on Friday, which means normally it would be ready for pick up Saturday afternoon. I've just been in to collect it and they have informed me that they haven't been able to order it in due to a restriction that has been placed on it by thier supplier. They have told me they will ring round other suppliers today and see if they can get some and to call them this pm.
Im really annoyed, I've worked myself right up about it in the walk home. They would have tried to order this on Friday and it's taken until today, and me going to collect, to bring this to my attention. They have done nothing proactive to sort it out. I think that's disgusting. They were so dismissive about it as if, if they couldn't get it id just have to go without. I'm fuming.
It's formula, it's a medical food. AIBU to give them a telling off about this when I go back?