I have name changed for this but I was thinking about this earlier...how do they know that someone isn't genuine and is a troll?
Obviously they're not going to tell us (hence why I didn't post this in site stuff) but that doesn't mean I can't ponder, right?
Are they wizards? Do they use magic to find out?
Seriously though, I assume that they check IP addresses and e-mail addresses and names registered with. And compare them against posters who have been banned before. They might also look for a theme in the posts.
But what if it's someone brand new who has never posted before...would they just assume troll in that case?
Dare I ask it, is it possible they might get it wrong sometimes
? And would they admit to this if they realised their mistakes afterwards?