That's it in a nutshell. They have reduced me to tears. I'm sat in my kitchen surrounded by piles of wet bedding and soiled underwear.
No matter how many time I ring them it never gets resolved. I've rang them 15 times now. Been put on hold 5 times and cut off.
They have promised to refund me for my faulty dryer but I get a different excuse every time I ring.
The bastards I hate them.