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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think delivery times are just made up?!

7 replies

Dazedconfused · 06/08/2014 12:29

Now this is just a bit silly I know but we ordered our nursery furniture from a well known company last Saturday and on the website it said 21 working days until delivery. We went ahead as I will be on maternity leave by then. We got an email confirming all this and saying would phone us two to three days before was due to arrange a time. My husband then got a text yesterday saying it has now been dispatched and will be delivered in 3 working days....so Friday and they will call to arrange a time. Neither of us was going to be in so I asked my boss for some leave which she kindly agreed to. Husband has just text me to say that the courier has just called and is outside our house (we are both at work and can't go back just now) will need to be redelivered and this could take up to a week?!?

Why have they just made up days?!? Sorry this is more of a rant but is it unreasonable to expect better communication? As an aside the room is not yet painted(doing this weekend) and we are getting new carpet next week so we actually would have preferred the later date (I know is usually preferable to get things early)...and breathe

OP posts:
Cric · 06/08/2014 12:54

A similar thing happened to us!! What was the company??

CarbeDiem · 06/08/2014 13:18

yanbu - it's so annoying and inconvenient.

Different circs but I've just been pissed off by an ebay seller.
Purchased item, got email to say it'd been dispatched to be delivered in the next 2 days. Have pissed around waiting for said delivery for the last 4 days, only to find when I contacted the seller that it's out of stock.
Arghhh - why not just tell me that then butthead.
:)

Dazedconfused · 06/08/2014 13:22

It was mothercare/tutti bambini.

Argh I know is so frustrating

OP posts:
Cric · 06/08/2014 13:33

Yes ours was tutti bambini! We arranged all the delivery bits and they turned up on a different day. But I love the furniture so it is all worth it :)

Dazedconfused · 06/08/2014 13:42

Glad to hear the furniture is worth it cric we went for the three bears set what did you get (if you don't mind me asking)?

OP posts:
Cric · 06/08/2014 13:52

I can't remember what it is called. It is a girls name I think! All white, cot bed, wardrobe, chest of drawers, toy box and feeding chair. The stuff is really heavy!! We got it from the baby show.

Felyne · 06/08/2014 13:57

It's annoying, isn't it? I suppose they think they're providing better service by delivering something before when they said it would be.

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