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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU - Coffee Crisis!

32 replies

PiperRose · 27/05/2014 13:57

Ok I know in the grand scheme of things this is not a major problem but just some opinions would help see if I've become a raging lunatic or not.

So I drive a lot for work and I fill up in a range of garages called 'Shop n Drive' who have those Costa Coffee machines. They've started doing a card whereupon you collect stamps each time you buy a coffee and get a free coffee when you have six stamps. ( I hope you're following). A few weeks ago I bought 2 coffees for myself and dp and that girl behind the counter couldn't find the stamp so initialled two spaces on my card. Cut to yesterday when I called in at a different station and got a coffee, took it to the cash register and handed over my new card. The guy behind the counter looked at it and said 'I'm not accepting that, you've clearly filled in two of these yourself'

Now, if he'd been a bit more polite and explained that he couldn't take it because the stamps were missing I'd have accepted and paid for it, but I explained that the girl couldn't find the stamper so she had initialled it. He again accused me of filling it in myself. So in a fit of rage I refused to pay for for my coffee. Part of me couldn't believe that we were arguing over a £2.10 cup of coffee but another part of me was outraged at the accusation and I stood my ground. He then began to shout at me that if I wasn't paying for my coffee he was confiscating my card! He took it and wouldn't give it back!

I then asked him to write down the details of his manager and he wrote one name on a bit of paper. It was a foreign name and I asked if this was the first or last name and he barked 'first' at me as a walked out past a queue of customers. I've telephoned the garage today but the manager was not in and the girl I spoke to said she couldn't pronounce the last name of the manager and she didn't know how to spell it. Cue an angry email to the Head Office.

So AIBU to be so wound up over a cuppa?

OP posts:
windchime · 27/05/2014 20:20

I think you should take a flask of coffee to work in future. The world will be a safer place Grin

PiperRose · 27/05/2014 20:21

He was the only one working. No-one else could have been served. It was a petrol station not a fast food place.

OP posts:
PiperRose · 27/05/2014 20:23

Here Windchime have one on me Brew

OP posts:
ChickenFajitasAndNachos · 27/05/2014 20:24

The same thing happened to me at Millies Cookies, my card was full, I had one set of initials (lost stamp) and three stamps so wanted to redeem my card for a free drink. The worker said we don't accept cards that other Millies branches have initialed. I said I have only ever used this Millies and he didn't believe me.

PiperRose · 27/05/2014 20:26

You too Chicken Brew

OP posts:
ChickenFajitasAndNachos · 27/05/2014 20:30

I was so angry I needed a large Wine

PiperRose · 27/05/2014 20:32

Mmmm I'm having one of those now.

OP posts:
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