To think that ASDA owe my DD a new hob

[LEMmingaround]

My dd posted on facebook that she nearly burnt her flat down boiling a pan of water - cue loads of sarky comments, including a few from me :) Anuway, it turns out that the saucepan "melted" onto the hob, which i think is ceramic.

Saucepans shouldn't be melting! it wasn't a halogen hob so do you think we should persue this? I don't know all the details but it sounds to me like they should be replacing or repairing the hob if my DD can't get the paint stuff off?

ok, down grade that to replacement pans or a refund as she has just told me she has managed to get the stuff off the hob

did she boil it dry?

i would wanting to see the pan and hob myself.. in person.

Sounds like your dd wasn't keeping an eye on the pan and it boiled dry and was left unattended for quite some time.

Asda owe your dd nothing!

gamer??

merci - she said she didn't. She has posted a picture and it looks like the paint melted back to the metal - i think the issue is wast it suitable for the hob?

More details and pictures needed to make a decision!

Joules68 to be fair, i think im begining to agree with you

Surely it can't have been an actual saucepan.....maybe just the handle?

If the pan is dangerously faulty, she should make a claim against the manufacturer of the goods.

K999, apparently it is the retailer that you have the "contract" with so your claim goes to them.

She has posted a picture and its sort of one "corner" of the bottom of the pan that has come off - i suspect it was the wrong sort of pan for the hob.

Not if the goods are dangerously faulty.

Asda may accept liability. If not, contact the manufacturer.

She says that she only boiled it for five minutes - i think cheapo saucepan on wrong hob - guess i'll have to buy her some decent pans!!

Take them back anyway - my DM used to work for Asda and she was permanently surprised at what returns they would accept and replace/ refund.

You can't use all types of pans on a ceramic hob unfortunately. That will most likely be the issue. Not a fault with the pan itself.

Maybe claim through house insurance?

ach, she used a pan unsuitable for her hob.

She needs to write that one off to experience and spend 5.99 on a new pan

I have a ceramic hob, what can/cant be used on it?

There's a reason why cheap pans are cheap.

This is a pleasant change
Op: Aibu?

Mumsnet jury: yes because your daughter used the wrong pan.

Op: okay fair enough.

This is a good thing and so very rarely happens.

Asda own your DD nothing! She should of been more careful checking it was the right saucepan and taking caution! Well that what you get if you buy a saucepan from Asda.

spagbogs take the story of the cheap asda pan and apply this same logic to your nanny/aupair/whatever situation.

If yoy pay bargain basement prices, don't be surprised when you get rubbish.

@ComposHat

Well I suggest you go and read my thread fully because you've missed out on crucial points.

I am fully up to speed with your thread spag the crucial points wouldn't be the perks like the water and the shower you offering as an act of grand munificence?

@ComposHat

I have increased her wage and reduced her hours.