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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to put microwave popcorn in the microwave?

20 replies

endlesstidying · 04/02/2014 16:07

Please don't' make this descend into a debate about the terrible health issues regarding the stuff I know all about it but on this occasion risked it.

The microwave is only 3 months old. After about 2 mintues it started smoking and a terrible acrid smell filled the kitchen. I turned it off and opened it and found it had started melting inside.

I have just phoned the manufacturer who told me that I'd invalidated the warranty by using microwave popcorn in the microwave. I've asked them to send me a copy of warranty with that clause highlighted. They refused saying it wqsn't that simple Confused

AIBU to have put microwave popcorn in the microwave and not to have checked the warranty before doing so?

OP posts:
PinkLemons · 04/02/2014 16:11

I put popcorn in the microwave all the time! Why would it ruin the microwave? Confused

It was still in the bag wasn't it? Grin

PinkLemons · 04/02/2014 16:15

Images of loose popcorn pinging round inside!

Original poster
endlesstidying · 04/02/2014 16:16

Indeed it was PinkLemons. In fact I still have the bag of half cooked popcorn. Feeling deeply unimpressed right now

OP posts:
RunRunRuby · 04/02/2014 16:24

You did take the paper bag out of the plastic bag didn't you? Or did you out the paper bit the wrong way up? Haven't had microwave popcorn for ages but I remember the instructions were quite specific.

However, if you can't put microwave popcorn in the microwave, how are you meant to cook it?! Hmm YANBU

I'd push them to send you the relevant paperwork, do you have a copy of the warranty from when you bought it?

KayleeFrye · 04/02/2014 16:25

hmmm I think YANBU and if microwaving popcorn is really a problem they need to have big stickers all over the microwave shouting "NOT SUITABLE FOR MICROWAVING POPCORN" - assuming, that is, that you followed the instructions exactly. if you google the make and model you can usually find a PDF of the instruction manual including the warranty page. It may be that there is some kind of line in there but that's still a bit ridiculous: a microwave that can't microwave microwave popcorn isn't really fit for purpose.

RunRunRuby · 04/02/2014 16:28

Sorry I didn't mean that to sound so patronising! Blush just thinking what could've gone wrong!

GhostsInSnow · 04/02/2014 16:42

Thats utter madness! I microwave popcorn all the time (addicted to the salty stuff)

What is the make and model of your microwave? I'd be interested to read the instruction manual.

BumPotato · 04/02/2014 16:55

What's so bad about popcorn? I always pop it in a pan because the one time I tried it in the micro, it caught fire....the popcorn not the micro.

antsypants · 04/02/2014 20:34

If the warranty is still within the manufacturing period then you have a right to a set of your terms and conditions, including exclusions... And although a warranty is not an insured product, you have a right to escalate a complaint to the OFT if you feel you are not getting the correct consideration, equally, the retailer buying department can put pressure on a manufacturer, so it may be beneficial to contact the head office of the retailer you purchased it from.

If they have made the comment that it is 'not that simple' that probably means there is no specific exclusion for using microwave popcorn, don't let it lie... Call them and insist on speaking to a manager.

ilovepowerhoop · 04/02/2014 20:38

where did you buy it from? your contract is with whoever sold it to you so take it back to them

sooperdooper · 04/02/2014 20:40

Push them for a copy of the warranty, how can it be 'not that simple' to provide!?

coffeeinbed · 04/02/2014 20:41

That's the best thing about the microwave - making popcorn.
Why bother having one otherwise?

ItsAllGoingToBeFine · 04/02/2014 20:42

It isn't unknown for microwave popcorn to catch fire, so I guess it might be a known risk?

VegetariansTasteLikeChicken · 04/02/2014 21:32

yanbu that's ridiculous.

KayleeFrye · 05/02/2014 09:03

it's true that as it's only 3 months old it's the responsibility of the store you bought it from to ensure your product is fit for purpose. If you bought it on credit card don't you also have a claim against the credit card company for the responsibility to provide a functional product...

But OP you really need to tell us the make and model - go on name and shame!

MeepMeepVrooooom · 05/02/2014 11:04

Microwave Popcorn? Why have I never seen/heard of this? I feel deprived

WeShouldOpenABar · 05/02/2014 11:45

Could someone expand on the terrible health issues, I eat it most weekends!

coffeeinbed · 05/02/2014 12:11

tons of salt and saturated fats.
Corn popped in a pan with oil is ok, microwave is the work of the devil.

ifyourehoppyandyouknowit · 05/02/2014 12:12

The salt and saturated fat is what makes it so tasty, though.

Dahlen · 05/02/2014 12:14

That's crazy. The clue is in the name - microwave popcorn. I bet if you were take the "reasonable person" test so often used in case law you'd find that of 1000 people asked "do you think it's safe to use microwave popcorn in the microwave," 999 would reply "yes".

I definitely wouldn't let that lie.

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