DS (13 months) goes to Gym Babies.
In October, a professional I use this word lightly photographer came to the class and took photos of the children - including studio shots. There were some lovely ones of DS so I decided to buy a disk with the photos on
I wouldn't normally have but the photos were really lovely. I was told I would have the disk within a week. It turned up two weeks later but was unreadable. I emailed the photographer to let him know and he promised to send another one.
Nothing arrived, so I emailed him to chase and noted that I would be very grateful for the disc as we were making memory books of DS and I wanted to include some of the photos. The photographer told me he had sent one but nothing turned up....so I chased again. I'm currently 39 weeks pregnant and, at that stage was admitted to hospital with bleeding. Whilst I was in, the photographer sent me an email with some images attached in a format we couldn't open and which expired a week later. With the hospital stay, we didn't have time to contact him and, actually, I just wanted the disc. So I emailed again, asking him to send another by recorded delivery. He said he had, but by normal post why? and a again nothing turned up. There is no problem with our mail
So....I chased again. He says he's sent a disc but nothing has turned up - nearly 3 months later. Apparently he was asking at the post office about it yesterday why? When not sent recorded delivery? but I've heard nothing further
I've sent quite a strongly worded email today saying that I'm really disappointed with this and it seems that we have no choice but to travel the 50 mile round trip to come and pick one up. My due date is on Friday so I don't want to go. Therefore, DH would have to go after work - which is really not what I want
I'm wondering about asking him to refund us and just leaving it. But the photos are lovely and, actually, I don't think he would refund us the money unless we travelled personally to get it. So if we're going to do that, then we may as well pick up the disc
So, AIBU to pursue this or should I just chase for a refund? Also, AIBU if I mention to the Gym Babies organiser what has happened -it feels like a scam!