Have posted this in S&B but wanted to spread the word.
Gahhh. This product is flaky. I paid £250 for one of these hair removal systems in Feb 2012
www.my-no-no.com/uk/?
It stopped working April 2013 but I wrongly assumed I just needed to replace the thermicon tip. I have just got round to doing this. So I received my sparkly new tips last week. But the damn thing still wouldn't work.
I rang up the company yesterday and spoke to a manger. When I explained the technical issue it seemed like she knew exactly what the issue was in that she recognised straight away what the problem was.
She said that as I hadn't taken out an extended warranty there was nothing they could do except offer me a discount on a new No No system - £30 off (having a laugh right??).
I was also staggered when she said the machine was unfixable. I said that if I had realised how flaky the machine was I might have taken a warranty out on it.
I can't believe they cannot even attempt to fix it and that I have no recourse to solving this. What a way to waste £250!
Be very warned!